Privacy Policy

By using our Services, you agree to this Privacy Policy. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on the Internet, accessible through our Digital Platforms.
We collect two types of information: Personal Information and Other Information. Personal Information is information:

• relating to, describing, capable of being associated with, or reasonably linkable (directly or indirectly) with you;
• that identifies or can be used to identify you;
• that can be used to authenticate you or provide access to an account through our Services; or
• that relates to you and that might be sensitive.

Personal Information includes Sensitive Personal Information

Demographic Information

(including gender, race, age, and nationality; some of which are considered Sensitive Personal Information)
We do not sell or share Demographic Information. We use this information to:

• Facilitate your participation in promotions;
• Personalize your experience with us, including the advertisements displayed to you on the Site.

Personal Identifiers

(such as your name, postal/shipping address, telephone number, title, email address, and username and password)
We do not sell or share your Personal Identifiers. We use this information to:

• Manage your purchases, services and refunds;
• Personalize your experience with us, including to send you promotional communications;
• Manage the events you registered for and/or participated in;
• Provide you with customer service, including to respond to your inquiries and fulfill and verify requests made pursuant to this Privacy Policy.

Commercial Information

(including order details, records of products or services purchased, obtained, or considered, repairs, and other purchasing or consuming histories or tendencies)
We do not sell Commercial Information. We use this information to:

• Provide you with customer service;
• Personalize your experience with us;
• Send you promotional communications;
• Manage the stock of certain types of rare products to allow a fair allocation of the products we sell.

Financial Information

(including billing information, payment type or method, charge or credit card number)
We do not sell or share your Financial Information. We use it only to complete a purchase, service or refund.

Device, Internet and Network Activity Information, IP Address, cookie IDs and Device ID.

(This include usage data of the Services (e.g., which pages of our Services were visited, the order in which they were visited, which hyperlinks were “clicked,” the date and time the app on your device accesses our servers, the URLs from which you linked to our Services, and what information and files have been downloaded to or presented through the app), information collected through cookies, web beacons and other technologies, aggregated information about your visits to, or use of, our Services, as well as across other sites, and various attributes associated with your device (e.g., IP address, Mac address, data and time of connection and disconnection, Internet Service Provider, installed fonts, language and browser settings, and time zone in order to create a device fingerprint or identifier so that we can recognize your device).
While that information alone may not reveal your specific individual identity, we may associate this usage and Other Information we collect with Personal Information about you.
We sell or share your device, internet and network activity information, IP Address, cookie IDs and Device ID with third parties for targeted advertising on and off the Site.
We also use this information to:

• Help us personalize your experience with us, including the advertisements displayed to you on the Site;
• Provide access to our systems in a form that can be viewed most easily from your device;
• Determine the general geographic region from which you are accessing the services, using your IP address, which allows us to present appropriate content and inform you of special rules or rights that may apply to people in your jurisdiction;
• Review statistical information about the use of the systems in order to improve their design and functionality, to understand how they are used, and to assist us with resolving questions;
• Recognize you, your device or your browser when you use our services so that we can facilitate navigation, display information more effectively;
• Track responses to our e-mails and advertisements.

Retention

We will retain your Personal Information for as long as is needed to carry out the purposes we’ve described, or as otherwise required by law. The criteria used to determine the applicable retention period for your Personal Information includes the length of time we have an ongoing relationship with you and whether there is a legal obligation to which we are subject that requires us to retain your Personal Information. For example:

• With regard to our prospects (potential customers): your data is stored for three years from your last action and then deleted or archived to comply with legal retention obligations;
• With regard to our customers: your data is stored for the duration of our commercial relationship and for up to ten years and then deleted or archived to comply with legal retention obligations;
• With regard to the cookies used on Digital Platforms: they are stored for up to 13 months from the moment they were installed on your device

Where we have no continuing purpose to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

Notice of Changes to our Privacy Policy

This Privacy Policy reflects our current practices, and is subject to change and update from time to time. When we post changes to this Privacy Policy we will modify the "Effective Date" at the top of this Privacy Policy to indicate when such changes have come into effect. If we change this Privacy Policy in a material way, we will inform you through a notice advising of such change at the beginning of this Privacy Policy and on our Digital Platforms.

Contact Us

In issues relating to your account, to withdraw your consent, to ask general questions or to lodge a complaint, please contact our Customer Service:
If you have any questions or concerns about our Privacy Policy or data processing, you may contact our Group Data Protection Officer at : live chat